Claims Newsletter

Claims Newsletter

Motor finance redress: the current position

Updated 2 August 2026

The FCA says parts of its industry-wide compensation scheme were suspended by the Upper Tribunal on 2 July 2026. Lenders do not currently need to calculate or pay compensation under the suspended elements, but consumers with concerns should still complain to their lender.

Important: You do not need to use a claims management company or law firm to complain. Paid representation may reduce what you keep.

What to do now

  1. Find your agreement or ask the lender for details.
  2. Complain directly to the lender and keep a copy.
  3. Check the FCA and Financial Ombudsman for current deadlines and next steps.